What does the WM-5000V5 include, and which parts are paid?
The WM-5000V5 is a complete guard tour system: guard tour reader, its data downloader or USB data cable (see the What-is-in-the-system table on this page), checkpoint buttons, guard Keys and the Guard tour management System (Windows) — each quoted as a separate paid item so you buy only what you need. Every reader ships with one carrying pouch and one charger (one per reader; extra pouches or chargers are optional paid accessories), and one data cable per system. Checkpoint buttons are sized per patrol route and guard Keys per guard.
What warranty does the WM-5000V5 come with?
Every JWM guard tour reader includes a 6-year warranty, 24-hour response and free Guard tour management System upgrades.
Can the WM-5000V5 be OEM or custom branded?
Yes. We provide white-label and custom guard tour readers with your logo, firmware and packaging; finished products from 1 unit.
Is the WM-5000V5 waterproof, shockproof and tamper-proof?
Yes. Every JWM reader is sealed against water and dust, rated -40°C to +85°C, and built drop- and tamper-resistant with rubber-jacket and multi-layer silicone cushioning; patrol data is retained for over 20 years. See the Specifications table for each model’s exact rating.
Is the WM-5000V5 in stock, and how fast do you ship?
Yes — regular models are in stock for orders up to 500 sets. We ship within 3 working days after payment via FedEx, DHL or UPS, and delivery takes about 5-8 working days worldwide. Shipments are DDU: the consignee may need to support import clearance and pay import duties. LOGO-customized orders are quoted after we confirm the customization details.
What is the read distance of the WM-5000V5?
Depending on the model, RFID read distance is 3-5 cm contactless, or up to about 30 m with 2.4G long-range checkpoint buttons.
Which cards does the WM-5000V5 read?
It reads EM (125 KHz) cards; dual-mode models also read 2.4G checkpoint buttons.
Can the WM-5000V5 read checkpoints from a distance, without stopping?
Standard EM checkpoint buttons are read from 3-5 cm. Models fitted with 2.4G long-range checkpoint buttons (WM-5000V6, WM-5000V8 2.4G) read from up to about 30 m — ideal for fences, gates and vehicle patrol.
What is the difference between the WM-5000V5 and WM-5000V3?
Same hardware platform, different market versions: the WM-5000V5 is the international model and the WM-5000V3 is the China domestic model. Their firmware/software packages are not interchangeable, so choose the version for your market.
How long does the WM-5000V5 battery last?
The 880 mAh rechargeable battery runs about 29 days on 500 reads per day on one charge.
How is data offloaded from the WM-5000V5?
Through the waterproof magnetic POGO USB cable — it snaps on, is waterproof and tamper-proof, and needs no driver.
Is the WM-5000V5 really waterproof?
Yes — IP67 sealed, readable in rain and underwater.
What feedback does the WM-5000V5 give on a read?
Multi-color LED plus vibration, so the read is confirmed even in noisy or bright environments.